News

06.08.2020 | New partner: Latitude
13.05.2020 | Slyp
04.05.2020 | Endless Aisle
04.05.2020 | Payment Options
01.05.2020 | May 2020 Newsletter
13.04.2020 | Job Keeper
01.04.2020 | Humm Payments
20.11.2019 | Donation Taking
06.11.2019 | Email Receipts
17.10.2019 | New Customer Portal
01.10.2019 | October 2019 Newsletter
14.08.2019 | Buy Now - Pay Later!
14.08.2019 | NZ GST Changes
18.03.2019 | Web Order Management
02.08.2018 | Laybuy
04.07.2018 | Auto GL Transfers
26.03.2018 | Gift Voucher Expiry
14.03.2018 | Single Touch Payroll
09.03.2018 | Harmony Visual Rostering
10.06.2015 | Acquisition of FBS
28.02.2014 | Summer 2014 Newsletter
11.12.2013 | Spring 2013 Newsletter
19.09.2013 | Winter 2013 Newsletter
21.05.2013 | Autumn 2013 Newsletter
07.03.2013 | Summer 2013 Newsletter
23.10.2012 | Spring 2012 Newsletter
20.07.2012 | Winter 2012 Newsletter
22.03.2012 | Autumn 2012 Newsletter
16.03.2012 | Summer 2011 Newsletter
view all news

Gift Voucher Expiry

CHANGES TO GIFT VOUCHER EXPIRY DATES
 

NSW legislation recently announced a change to gift voucher expiry dates for all vouchers purchased in that state. From 31st March, 2018, all Gift Vouchers purchased in NSW must have at least 36 months before they expire.

There is a global flag that controls the expiration date of all Gift Vouchers purchased in either Harmony or WinPos. There is also a second flag that determines if the expiry date is to be enforced.

Harmony does not currently possess the ability to make separate Gift Voucher rules from state to state. NSW stores cannot be set to issue a 3-year Gift Voucher while all other states remain at 1 or 2 years. Extra complexity arises when a NSW customer purchases a voucher outside the state and redeems when in NSW.

Customers that have stores in NSW and have this global flag set to less than 36 months will need to make a change before the deadline.

The options are:

  • Set the global flag to 36 months for all stores; or
  • Keep the flag set to less than 36 months, but don't enforce the expiry date.

If you would like assistance with the flag change, please email crm@fbsaust.com.au